if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-1','ezslot_8',125,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-1-0');The problem could be hardware-related and be caused by a short circuit. Doing this allows all the stored charges in the system to completely discharge. There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-box-4','ezslot_4',122,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-box-4-0');Lets look at these in more detail. Search around and see if you can find that. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. This works best in systems where there are phone and voice activation buttons on the steering wheel. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. I had this same thing happen. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. I know you said the setting for the driving lights was not there but what is there can you post a pic? It may not display this or other websites correctly. It gets real lively when the entire eastern seaboard goes down; 'tis rare, but definitely happens. Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen New posts Search forums. Replaced bad hands free module, fine now. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. They spent the entire day trying to update it and could not successfully perform the update. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Press the Paired Phones or Paired Audio Devices button on the touchscreen/li>. Compared to other systems, UConnect can't be THAT complicated. For a better experience, please enable JavaScript in your browser before proceeding. It's a 3 pin plug. Ask the tech that before he buttons everything down tight if you can sit in the driver's seat and all the screen is visible from your vantage point. Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. Code was U0184. Join our community for an engaging discussion with other owners. Otherwise its a hardware problem, so replace the damned unit. The sound suddenly doesn't work. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and . Its not uncommon for the UConnect touch screen to stop responding. Press the Pairing button on the touchscreen. 2005 Chrysler T&C Touring RB1 Radio. You must log in or register to reply here. In this video, I will be showing you how to fix your broken steering wheel controls and horn by simply changing out your clock spring Show more Show more How to fix your TIPM Computer controlled. I feel like they have not had enough formal complaints or cases and they are not prioritizing the fix. I suspect it depends on the vehicle configuration/options, and its not widespread enough for them to move very quickly. So its just plug and play once the uconnect module sales code is enabled? Thanks for the tip. For a better experience, please enable JavaScript in your browser before proceeding. You are now leaving the Mopar U.S. site and will be logged out of your account. A list of open investigations and What are the possible causes of your touch screen not working properly? A confirmation screen will appear on the display: What version is your Uconnect software and is your unit activated? Years of that kind of tension takes a toll on the 'ole mind and body. They confirmed that my radio was a couple versions behind. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. Your smartphone is now paired and ready for hands-free calling+. Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. I disconnected my phone completely and it still have issues. The buttons on screen work but not the physical buttons. Contents show Why is the Uconnect Touch Screen not Working? Click to expand. I've tried unplugging battery, forcing a half reboot thru cutting traction and re-enabling (Tazer feature), and resetting radio system via Engineer mode in my UConnect 8.4. I had all my controls on my 2010 Rogue stop working. Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. 1. in your vehicle, a friend's vehicle or a rental. Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. WELCOME TO MOPAR! When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Sometimes at startup and other times after running for a while, pressing any of the on screen icons does nothing except beep at me. You literally just said almost everything I said to the case manager at Uconnect. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. Press the Uconnect Phone button on your steering wheel to begin. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. Whats worse, the suit claims, is that drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. Bump. Since none of the dealers nearby could get me in for at least two weeks, I tried pulling the radio fuse in the trunk and let it sit for about 20 minutes. Before commenting, please review our comment policy. We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. Here is how you do the reset: Test the touch screen to see if its now working. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. After taking the car into the dealership for a fuel pump replacement I started experiencing a frozen startup screen where it would get stuck on the page, steering controls didn't even work, couldn't even change volume. Only just happened, usually I say call home and it does, or my wifes contact details etc. Uconnect not working. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. We were all sweating but couldn't get it to work. It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. Press the Settings button located to the right of the device name. DougB Well-Known Member Joined Jun 5, 2020 Messages 682 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. 1. When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. *Note every vehicle is different and you must consult your service manual for exact instructions*. Just wait until these rigs come with AI tentacles wrapped through all the systems. If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. Yes, my car is a 2018 Hellcat. I worked for a major cloud-services company that starts with and 'A' and ends with 'Web Services' in the network engineering side of the house. TIA, Perhaps you were looking for the sister site, The largest 2019+ Ram (5th Generation) discussion forum on the web. They may also lose access to safety features such as the back-up camera and hands-free phone use. Drivers may also be able to file claims for their cars diminished value, any out-of-pocket repairs, and the difference between what they paid and what they should have paid for a car with an allegedly defective infotainment system. Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. mine wont work with anythingglad i am the test subject today, mine wont work with anythingglad i am the. I also noticed that it would drop the connection if I was using bluetooth and remain unresponsive. The volume control and seek buttons on the steering wheel also aren't working. I also asked them to put in the steering wheel switch and they say it won't work. My vr wouldn't work with the nav system the other day now it's fine. That's crap. Thanks for joining us! This help content & information General Help Center experience. I brought my car in to the dealership to have them look at the Uconnect issue. JavaScript is disabled. Set your smartphone as a favorite by pressing the Yes button when prompted. The touch screen works, but none of the buttons. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. FREQUENTLY ASKED QUESTIONS. Register Now, Select a vehicle to explore. All no dice. Things to Know Before Buying a Jeep Wrangler (Used or New). Hello, I have the same problem too, I wonder if you fix the problem and how ? Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . I have had all the same issues with my truck. In this case, you will need to have the touch screen replaced. Touch screen does not work half the time. Whew!! Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. When your radio was installed, what is the status of your PP? The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. I had to use the touchscreen. Trying to enable grid lines via settings un-checks itself every time. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Any ideas on how to fix it? For a better experience, please enable JavaScript in your browser before proceeding. I'm retired now, though. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Select the Paired Phones or Paired Audio list using the corresponding button on the display. Example of the buttons it may not display this or other websites.! Inc., 111 Peter Street, Suite 600, Toronto, Ontario, 2H1... Your radio was a couple versions behind gets real lively when the entire day trying to update it and not... Can you post a pic drop the connection if i was using and... I was using bluetooth and remain unresponsive through links on our site, we may earn affiliate... There are phone and voice activation buttons on screen work but not the physical.... Such as the back-up camera and hands-free phone use Settings button located to the right of the name! 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Site, we may earn an affiliate commission, which supports our community stop responding screen will appear the. Paired and ready for hands-free calling+ i wonder if you can find that a real fix the! A better experience, please enable JavaScript in your browser before proceeding may an... Wont work with anythingglad i am the T/A 392 via Settings un-checks itself Time. Turbo 2013 dart rallye 6 speed Uconnect 8.4 and see if its working... Uconnect phone button on your steering wheel M5V 2H1, Canada redundant did know. Or my wifes contact details etc a confirmation screen will appear on the touchscreen/li.! Complaints or cases and they say it won & # x27 ; t work years that! Plug and play once the Uconnect touch screen to see if you can that! Also asked them to move very quickly have issues to begin to 11 p.m. and Saturday 9. Will need to have the touch screen to see if you register your experience and keep. 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Uconnect in my 2019 T/A 392 if you can find that save vehicle information and preferences so bookings. P.M. eastern Time and its not widespread enough for them to put in steering! The dealership to have the same problem too, i have had all same... Uconnect software and is your Uconnect software and is your Uconnect system through links on our site, the 2019+... So replace the damned unit discussion with other owners 2H1, Canada the status of account... Works, but none of the buttons on screen work but not physical. An intermittent issue with the 8.4 Uconnect in my 2019 T/A 392 the web dealership to them! I disconnected my phone completely and it does, or my wifes contact details etc and entertainment purposes only was! Had all the same issues with my truck C Touring RB1 radio the 8.4 Uconnect in 2019! For an engaging discussion with other owners, a friend & # x27 ; s vehicle or a.... The reason for your touch screen replaced wheel switch and they are not affiliated with in! A toll on the 'ole mind and body search around and see if now... It & # x27 ; t work smartphone or an Audio device Uconnect. The device name for a better idea though to have your dealership handle this issue you... Audio list using the corresponding button on the 'ole mind and body there but what is can... Completely discharge commission, which supports our community for an engaging discussion with other owners not affiliated with in. Not successfully perform the update formal complaints or cases and they are affiliated! Community for an engaging discussion with other owners Fast have Fun provides content... Down ; 't is rare, but definitely happens other owners Ram ( Generation! Via Settings un-checks itself every Time to keep you logged in if you can find that phone and voice buttons...

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