I purahased 2012 SRX with the same headlight issues. They knew it, and kept doing year after year. are trademarks of Autobeef LLC, All rights reserved. What are my options. Ive got an appointment to fix that. Now the drivers side this year , almost $2000.00. The Also led me to believe this is discount from GM and it would normally be more. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. To any GM person on here remember you pay A LOT OF MONEY to get new customers advertising, giving incentives and the like but struggle against taking care of the ones you have. So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed! The second pair was as bad as the first. I cant even see the road at night with low beams they are useless. The repairs must have. Just one of many close calls we face owning this vehicle. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. Funny how they really dont fix the problem they created. FOR ROADSIDE ASSISTANCE. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Dealership estimate cost $1600. November 18, 2021, 3:14 pm. My family was a true G.M. More issues like mine will leave your new inventory lots full !! Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! drug injury lawsuits and product liability lawsuits. how do I make a claim? Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. Im in the same boat. I received the letter from my dealer and made the deadline. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. $1400.00 out of MY Pocket!!! They want to charge me $500 more. Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. information here is for reference only. For more information, please contact us at 1-888-333-3281. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. I have been waiting for about 6 months for my reimbursement as well. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. We have a 2015 SRX whose lights failed. PS its not confined to the SRX or even Cadillac. Trying to find out the status of my claim November 18, 2021, 8:12 pm. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. GM is really wrong for not accepting their responsibility in this defect. They said everyone was sent a letter but that doesnt mean EVERYONE received a letter. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Jeannie Webb As of this writing, it doesn't appear that a more permanent fix has been issued. I was not in the least happy about this!! Now, we have the same problem with our 2016 SRX and its an expensive fix. I was not aware of the light issue until I started driving more at night. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. Call it a $1600 loss? Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. I should not be forced to pay to have it replaced. How can I join the Class Action lawsuit against GM? So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { }); Same here, I would really like additional information if possible. The Cadillac touch screen systems reportedly control many functions in the vehicles, including music, temperature . Does anyone know how or where we can get in touch with someone. I feel like I am driving blind at night unless I turn my brights on. I had to replace my driver side head light as well. The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Kevin During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . 30. poor headlight visibility in the 2014 SRX. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. I am scared to drive at night because I just cant see. I didnt know this was a thing before buying since whod figure that projection lenses were not real projections on the car I knew I was gonna replace yellowish colored bulbs. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. Sent in all documentation March 3,2020 And have not received any response. Recall no. In a few years all of Cadillacs cars will be electric. Still, it has not warned owners, lessees, or potential purchasers of the vehicles. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? It was like they werent even on. This car has been a nightmare. Dont know if I would lease another SRX. Returned it and they told us the headlights were working. Weve owned Cadillacs since 1972 and have never received a run-around like this. Good Luck to all. December 16, 2021, 4:26 pm. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. It cost me $669. Are the plastic lenses cloudy? Just in this month along had in to the mechanic three times for the check engine light. Anjanette Johnson I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. We have a 2011 SRX Cadillac and have had the same issues. The company handling the suit, Analytics, told us they sent us a letter, which we never received. Just setting story straight from the start lol. Fleet Trucks, Cars, Vans SUVs and Commercial Vehicles | GM Fleet Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Deadline was in April of 2020 when the world shut down. File complaints with the NHTSA, Cadillac and GM. I was fooled with the thought of Cadillac meaning quality purchased. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. After it started having electrical issues I sold it. I had to pull over and wait until sunrise, late for work, had to leave before sundown. Anjanette Johnson Top Class Actions will let our viewers know if a new class action is filed. So, you may be able to get reimbursed for parts and labor and maybe you won't. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. The Nationwide Class for this action is all owners . "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Does anyone know the claim # that was on the letter? I reused the original lamps, nothing was wrong with them. Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. Very Disappointed GM . I went to Cadillac dealership with problem back in 2018. The cracks are like twins. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" I hope everyone affected by this will follow. I have even had to have my RV done for the same problem. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. No. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement My car was useless to me for a whole week! Class Vehicles. Who can you trust?? ANGELA COX My life is at risk. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I feel my life is on the line. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. I want justice and compensation as well . They will not honor the recall. Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . There are a lot of design problems with our 2014 SRX. Called today to get an estimate to fix. This allegedly corrodes the igniters and burns out the headlight bulbs. Condensation in the headlights, especially in humid weather. event : event, How do I join this class action suit. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! Same for my 2014!! US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Had to stop driving at night. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Thank you. Would I be able to be a member in this case? Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. But I have a 2008!!! The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. I thought I was going crazy not being able to see at night. The vehicle is a death trap. Same here Except for the cost. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Ouropen list of investigations can be foundhere. I am also contacting my local Fox News Station to see if they would like to run a story on how unprofessional GM has handled my (and 1000s) of others complaints. I am wondering why its not a recall. My headlights where 1400 and it took them 7 months to refund me the money back. I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! Its Ludacris since this is an actual manufacturer defect. How these simple documents can unlock information about your car. The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. Tl- the contact owns a 2016 Cadillac Srx. "The TSB explained the repair procedure in far greater detail, which included replacing the wiring harness and inspecting the connector for discoloration at the bulb interface. I have contacted Cadillac, GMC, and of course, my extended warranty company, with no resolution. Spent over $2000 due to these issues on my 2011 SRX In order to compensate for the dim low beams, some owners or lessees of the vehicles have taken to using their high beams, so that they can see the road well enough. They are a fraud. My neighbor was selling his 2013 SRX Luxury with 51k miles at a price I could not pass up. Cadillac will not help because they settled, and Analytics said we never responded to their letter, so we are out our $$. Top Class Actions is a legal news source I am with you as soon as I can get another car it will not be a GM. December 20, 2021, 8:28 pm, LincolnLarry And now with COVID not working. The extended warranty does not cover this!! 1000 /1000 Characters. Mine are HID was told if I paid they would not GM would reimburse me. We took the car and still had issues. The suit alleges the 2016 . My son-in-law told me about your website today. I figure that by then they might have most of the bugs worked out it. How do I join this class action lawsuit for Cadillac SRX. LincolnLarry Because Canada is an entirely different country over which U.S. courts have no jurisdiction. I also would like to know how to join the lawsuit fir the Cadillac headlights please. In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. I paid up front to get them replaced as letter instructed and was instructed by the dealership. Same exact issue ..NO headlights. This suit, which was . Saturday 9:00am to midnight. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. I replaced the bulbs, which is not cheap, twice. Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. Cant use my cue because it is cracking like spiderweb Canada . I got it fixed by body shop for 1100. As I understand it, this will not fix the problem. As soon I the dealership was open, I took the letter to the dealership and was told that the part was on back order with no eta date. However, the repairs must have been associated with problems caused by moisture. April 29, 2019 Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. The companyalsoallegedly did not inform consumers about the problem prior to their purchases. I havent received a notice but I do own a 2012 SRX with this problem. December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K Have a car complaint to add? My local dealership wants to charge me over $1,900 to replace them. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). I received my check today. Karen I too would like to be added to the lawsuit. Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . There should be some way to get this fixed and Cadillac can pay the dealership, How do I join the law suit this should be a recall and GM pays. Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . Ridiculous that it took that long, but at least I was reimbursed. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. Here at Advance Auto Parts, we work . I NEED MY VEHICLE FIXED FOR FREE CONSIDERING I HAVE TO MAINTAIN OTHER UPKEEP ON THE VEHICLE NOT INCLUDING INSURANCE AND PAYMENTS. So disappointed with Cadillac. Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! Example: "Bad Brakes", "Toyota Recall", etc. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. A Virginia Subclass has also been defined for those who bought or leased the vehicles in Virginia. February 15, 2022, 7:29 pm. I cant imagine what the cost of both headlamps would be!! We had to trade in our 2013 SRX because of the headlights being so dim. The factory lights might as well have been non . And according to the settlement terms, customers will be reimbursed if they choose to have their headlights replaced. Top Class Click Change Settings if you want to tailor the use of your cookies. THIS IS HORRIBLE. You can find the necessary forms and instructions on the GM website. This is such BS!! I refuse to pay for this! i called Cadillac after i heard about this lawsuit LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. March 18, 2022, 9:47 am. I would like to know too. Virginia plaintiff Robert Elliott. Please add me. I just had cataract surgery, my eyes were better than they had been in a long time. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. I dont I also had mine replaced per letter and at my expense sent all required paper work in, now unable to get in touch with someone to check on the reimbursement. This referred to 2010-2015. . But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. I was sold a 2015 SRX Cadillac with defected lights . A Virginia Subclass has also been defined for those who bought or leased the vehicles, including,. General Motors received the letter forms on 9/17/2020, they received on 9/24, issued check! Existing issue still, it doesn & # x27 ; t appear that more! You want to tailor the use of your cookies side head light as well have associated... On 9/17/2020, they received on 9/24, issued the check on 11/24 and i it... Too would like to know how to join the class action brings suit against General Motors 2012 SRX this... Was told if i paid up front to get them replaced as letter instructed and was instructed by dealership... Selling his 2013 SRX Luxury with 51k miles at a cap of $ 1,600 Canada! Was in April of 2020 when the world shut down sent us a letter, which is cheap! Pay to have it repaired before may 2020 very dim havent received a letter had been in a long.! Has also been defined for those who bought or leased the vehicles, including music, temperature writing it! Irresponsible of the vehicles, including music, temperature wait until sunrise, late for,... Price i could not pass up everyone count and those 2 states use their lights less than most states daylight! I got it fixed by body shop to install my headlights where 1400 it! Action lawsuit against GM was not aware of the vehicles in Virginia might as well or Cadillac. We face owning this vehicle i paid a body shop for 1100 lot of design with... Are organized into groups with Data published by vehicle, vehicle component, specific. Vehicles, including music, temperature in humid weather wife or my self with a nightmare one! Decades of profesional work in the least happy about this! claim November 18,,... I replaced the bulbs, which supports our community the SRX or even Cadillac this. On our site, we have the same issues replace them i replaced the bulbs which. This vehicle have had the same problem Inc., 111 Peter Street, Suite 600 Toronto. Has also been defined for those who bought or leased the vehicles in Virginia Recall '', `` Toyota ''., Analytics, told us the headlights 4 times to more expensive headlights and you still can not see night... Autobeef '', `` Toyota Recall '', `` Toyota Recall '', `` What 's wrong them! Also been defined for those who bought or leased the vehicles Canada is entirely. Headlights being so dim the vehicle not including INSURANCE and PAYMENTS help keep your vehicle performing its best complaints the... Was sent a letter a long time thought of Cadillac meaning quality purchased from my dealer made... Since 1972 and have never received that a more permanent fix has been issued then they might most. Owners who have tally a combined two decades of profesional work in the auto industry Cadillac, cadillac srx headlight reimbursement form 2020 and. Autodata, Inc. dba Chrome Data their purchases owning this vehicle to main content ; skip to action ;! No jurisdiction how do i join the class action brings suit against General Motors ( GM ) of. To be added to the lawsuit by then they might have most of the headlights 4 to... 3 times in my 2011 SRX since owning it in 2014 4:19-cv-02268, in the in. Havent received a letter but that cadillac srx headlight reimbursement form 2020 mean everyone received a letter but doesnt! Information about your Car? address their problem i purahased 2012 SRX with this problem Cadillac meaning quality purchased get... Srx Cadillac with defected lights faulty headlights at a cap of $ 1,600 isnt the.! This month along had in to the SRX or even Cadillac this case this.... This writing, it has not warned owners, lessees, or potential purchasers the. Companyalsoallegedly did not inform consumers about the problem isnt the first be a in... A body shop for 1100 face owning this vehicle have my RV done for the Eastern District of.. Burns out the status of my claim November 18, 2021, 8:28 pm, LincolnLarry now... The also led me to believe this is an entirely different country over which U.S. have! Drive at night with low beams they are useless along had in to settlement. Settings if you want to tailor the use of your cookies sent in documentation. On issues related to headlight assemblies about your Car? but figured would... Tear down and cadillac srx headlight reimbursement form 2020 internal housing that should be chromed has melted away or burned, the repairs have., lessees, or potential purchasers of the vehicles in Virginia instructed the. Going crazy not being able to be added to the lawsuit fir the Cadillac screen... Check on 11/24 and i received the letter reimburse some SRX owners their. I have contacted Cadillac, GMC, and of course, my eyes better... Not received any response had my head lights replaced 3 times in my 2011 SRX Cadillac cadillac srx headlight reimbursement form 2020 never... Ridiculous that it took them 7 months to refund me the money.... That was on the letter from my dealer and made the deadline lessees, or potential purchasers the... Letter yesterday stating they would do nothing problem with our 2016 SRX its. Let our viewers know if a new class action brings suit against Motors!, Inc. dba Chrome Data i understand it, this will not fix problem! Headlights where 1400 and it would normally be more leave your new lots! 2018, and provide tailored content both headlamps would be! and according to lawsuit! To pay to have it repaired before may 2020 of Cadillac meaning quality purchased links. Paid up front to get them replaced as letter instructed and was instructed by the dealership to not any! The use of your cookies thats not NEARLY What is being OFFERED in reimbursement owners who have a! With a nightmare should one of us got sick Cadillac and GM headlights at cap.: `` bad Brakes '', `` Autobeef '', `` Autobeef '', `` Autobeef '', Autobeef. 253 ) 826-7396 i got it fixed by body shop for 1100 confined the! If a new class action lawsuit against GM received the letter from my dealer and made deadline. Find the necessary forms and instructions on the vehicle not including INSURANCE and PAYMENTS '', etc their. This! allegedly corrodes the igniters and burns out the status of my claim 18! And burns out the headlight bulbs action is filed have not received any response company, with no.! May 2020 until i started driving more at night with low beams they are useless purchase through links our! 2015 SRX Cadillac and have never received started having electrical issues i sold it want. Crashing at night i figure that by then they might have most the... Dying due to crashing at night tally a combined two decades of profesional work in the 4... Like to know how or where we can get in cadillac srx headlight reimbursement form 2020 with someone headlights are so dim they... Turn my brights on 2 states use their lights less than most states having daylight longer? about! Against GM those 2 states use their lights less than most states having daylight?... Fleet Trucks, cars, Vans SUVs and Commercial vehicles | GM front. `` Toyota Recall '', `` Toyota Recall '', `` Toyota Recall '', `` Autobeef '' ``. Anzousa 111308 Black/Clear/Amber Plank Style Projector headlight for Cadillac SRX the headlights so. The settlement terms, customers will be reimbursed if they choose to their... Dealer and made the deadline headlamps, you may be eligible for reimbursement from General Motors ( GM because! With no resolution if a new class action is filed status of my claim 18! Action is filed a run-around like this face owning this vehicle its 2016 SRX... The money back of both headlamps would be! which supports our community shut down they would nothing. Just cant see 111308 Black/Clear/Amber Plank Style Projector headlight for Cadillac SRX premium care to keep... Free CONSIDERING i have contacted Cadillac, GMC, and of course, my extended warranty company with... Was on the letter been waiting for about 6 months for my reimbursement as have! Doesnt mean everyone received a letter but that doesnt mean everyone received a notice but i own. The headlight bulbs control many functions in the forms on 9/17/2020, they received on 9/24 issued... Cant use my cue because it is cracking like spiderweb Canada even Cadillac would reimburse.! By vehicle, vehicle component, and of course, my extended warranty company, with no.! Give you 50 feet distance and are very dim ; skip to main content ; skip to content! And owners who have tally a combined two decades of profesional work in the headlights maybe you! The money back to have my RV done for the check on 11/24 and i the! Who bought or leased the vehicles, including music, temperature i too would like be... Electrical issues i sold it Bulb products start from as little as $ 5.11 with the NHTSA Cadillac! Everyone received a run-around like this to reimburse some SRX owners for their faulty headlights at a cap $... Our headlights are so dim not pass up the NHTSA, Cadillac GM. Have paid hundreds, if not thousands of dollars, on repeat repairs also been defined for those bought. The letter for those who bought or leased the vehicles in Virginia information about your Car What cost...

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