BaySentry Solutions is a parking management company, operating under the British Parking Association's (BPA) Code of Practice and a member of the Approved Operator Scheme. Use this form to pay or challenge your PCN by making an informal challenge or a formal challenge (called a 'representation'). Registration number: 08182990. To appeal against a PCN, either complete the on-line appeals form by clicking here or write to JD Parking Solutions Ltd, 118 Pall Mall, London, SW1Y 5EA . Make a Payment. WN1 9WX. 05617628 | Registered in England & Wales. 08:00-20:00 Monday to Friday, closed on weekends and bank holidays (TfL call charges) Transport for London The Protection of Freedom Act 2012 (POFA 2012) Schedule 4 provides regulation for recovery of parking charge notices issued on private land. You can change your cookie settings at any time. Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. ParkMaven is the industry solution developed specifically for parking operators. The 'PCN' and the idiot dressed up as a traffic warden claimed that the vehicle . If you wish to appeal you can do so online atwww.paymypcn.netor by emailappeals@paymypcn.netor you should write toPCN Parking Solutions, PO Box 5419, Hove. To view our photographic evidence or pay a Parking Charge Notice please visit. PaymyPCN and PCN Parking Solutions are trading styles of SolutionLabs Ltd Registered in England & Wales No. Have your say. 71-75 Shelton Street, London, WC2H 9JQ. Vehicle Control Solutions Ltd. West Hill House. In this policy, Gemini, our, us and we are used throughout to refer to Gemini Parking Solutions London Ltd. Gemini takes complaints seriously as they help us to improve areas of our products and services and to resolve any issues relating to the consistency and quality of our business operations. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. These cookies do not store any personal information. As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. If you have misplaced your PCN or you are experiencing difficulties making your appeal online, please email: parking@luton.gov.uk providing your vehicle registration number. PLEASE DO NOT SEND CASH UNLESS IT IS BY RECORDED DELIVERY. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. Please Enter your PCN details below to continue with your appeal. We work to and have detailed knowledge of the UK and Ireland accredited trade associations. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. Perfectly tailored for your business, easy to . PO Box 471. Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. One Parking Solution is a BPA Approved Operator. Get in touch using our contact form or the sales details below. Registered in England and Wales Company registration address: Total Carpark Management Ltd, TCM, PO Box 7015, Walsall, WS1 9QD Types of PCN and payment timescales. The Adjudicator can only consider the lawfulness of the charge and must not consider mitigating circumstances. We provide full site reports to all of our clients on a monthly basis; however we can tailor this to your exact needs. If you lose your PCN, simply call or email our customer services team on 0208 418 0948 orappeals@geminiparkingsolutions.com and a Gemini team member will be able to assist you. Our complaints policy is an opportunity for customers to tell us when we might have fallen short of expectation, and how we can put things right. Sales: 0330 043 0250; Home; Parking Solutions. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. In some cases, the fine is reduced if you pay within 14 days. NN15 6WJ, T: 01536 680107 This automated process removes any manual handling of appeals and ensures complete separation from the IPC. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . Each year, it is estimated that 1 in 5 Blue Badge bays are misused. It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. Email: info@privateparkingsolutions.co.uk There are different ways of optimising a permit parking scheme. Pay for a ticket and view photo evidence. Home; Pay Your PCN Online; Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge Number. The Independent Appeals Service was created to provide a truly independent review on the lawfulness of charges that are imposed by members of the International Parking Community Approved Operator Scheme. I did appeal to them that there was no CLEARLY visible sign for paying to park, and they replied as below: Please quote your Parking Charge Notice number on all payments. If you lose your ticket, contact the ticket issuer to find out how to pay. For more information on how we use your information you can contact our Data Protection Officer at dpo@geminiparkingsolutions.com . ONLINE PAYMENT. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. Credit and Debit card payments can be made by calling our 24 hour telephone line: 01302 513232. All major credit cards accepted. ZA076835 Gemini has an extensive and ever-growing list of accreditations which include: Safe Contractor, Construction line Silver, Cyber Essentials, ISO9001, Living Wage, Eforests, DMUK, BPA, We are fully insured for both public and employee liability to the amount of 10,000,000. Get in touch using our contact form or the sales details below. Most of the services can be really cost effective or even supplied to you free of charge. It is perhaps important to digress slightly here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. The system will take an image of every vehicle entering/exiting the car park. You can also get an FPN for speeding and minor motoring offences. Elite Car Parking Management Ltd. EX1 9JG, Premier Park Limited registered in England and Wales (No. Why have I received a Parking Charge Notice (PCN)? A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. All Rights Reserved. Complaints will be recorded on a complaints register and kept on file for 36 months and these will be available on request to authorised bodies. But opting out of some of these cookies may have an effect on your browsing experience. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. You can view the evidence of your PCN: View evidence for tickets attached to windscreen; View video footage for tickets sent by post; You will need. Registered Office: Preston Park House, South Road, Brighton, East Sussex, BN1 6SB, We provide a pay as you go solution, we earn a commission on. Main office hours 09.00 17.00 Monday to Friday except bank holidays. YOUR VEHICLE REGISTRATION NUMBER. We use cookies to provide the services and features offered on our website, and to improve our user experience. We have introduced a new parking ticket system which allows us to issue Parking Charge Notices (PCN) to vehicles parked without authorisation (without permit), parked obstructively (any kind), on yellow lines or fail to display a valid tax disc. The Adjudicators are all independent, practicing solicitors or barristers. We specialise in this area and have a success rate for independent appeals which far exceeds the industry average(s).. Contact Details. Welcome to PCN Payments. a receipt to prove . Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. Please check the 2 letters at the start of your PCN number . All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. The ANPR system will recognise the vehicle registration and save the data, and it will identify if any vehicles have breached the parking rules set out. The appeal decisions are binding on the Operators under the terms of their AOS membership. +. Motorist FAQs. We also use cookies set by other sites to help us deliver content from their services. Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome. Permits are often used for residential or staff car parks which tend to be in built-up areas. If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. 1 minute. BN52 9AN. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. Company Number 08452004. Parking. To appeal a Parking Charge Notice, go toappeals.premierpark.co.uk, To Transfer the Keeper Liability:transfer.premierpark.co.uk, Contact us about a PCN or machine issue telephone:0800 145 5171, Premier Park Limited If the driver is unknown then the registered keeper of the vehicle is required to provide the name and the address of the driver, where the notice can be served. Tel No: 01895713136 - during office hours. PCN Parking Solutions is the trading name of SolutionLabs Ltd . A VALID CREDIT OR DEBIT CARD. Full details of how to appeal to the independent body are provided to the motorist on rejection. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses cookies to improve your experience while you navigate through the website. All disputes and appeals can be submitted via our online Appeals Portal or via post. Post: PO Box 1115, West Drayton UB8 9XD United Kingdom: Phone: +44 (0) 1895713136 . The best way to manage a car park is by making it easy to use. It is advised toobtain proof of postage if sending your appeal via the post. Smart Parking Technology Ltd. 29 Walls Road, Penrose. You can use this facility to view details, photographs or footage of your PCN. Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. The main approaches are controlling who parks there, or to sell permits to earn additional income. For non-urgent queries you can use our online contact form. EX1 9JG, Premier Park Limited registered in England and Wales (No. If you do not pay an FPN within 28 days, youll have to pay 50% more. All disputes and appeals can be submitted via our online Appeals Portal using the link below: Telephone: 0208 418 0948 Terms & Conditions. The policy is designed to deal with concerns raised in relation to parking enforcement only; complaints that do not relate to matters pertaining to the BPAs Approved Operator Code of Practice or Parking (Code of Practice) Act 2019 are not covered under the scope of the policy. Through ethical enforcement, we encourage drivers to adhere to parking rules and regulations, allowing car parks to run efficiently. 05617628 | Registered in England & Wales. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN. Vehicle Registration . Registered office address 12 High Street, Stanford-Le-Hope, England, SS17 0EY . Devon TQ12 9FX. Use this button to pay online now. It is important that you provide ALL of the . From Self-ticketing Service to Total Parking Management. Parking Charge Notice (PCN) Appeal. For all new business enquiries please CLICK HERE. Penalty charge notice number starting with 'EA'. 8214352 Registered in England & WalesRegistered Office: 13-17 High Beech Road, Loughton, Essex, IG10 4BN. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. We do not share your information. MoneyNerd Limited's FCA Firm Reference Number is: 978681. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions Contact Our Team. If the customer remains dissatisfied with our determination of the complaint, we will provide you with the details to enable you to complain to our Accredited Trade Association or Conformity Assessment Body (full details will be provided at the appropriate time). Contact. For car park-specific information, please go to the information section/page of the car park in question. Challenge a PCN. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. YOUR VEHICLE REGISTRATION NUMBER. You have accepted additional cookies. The Parking Charge Notice needs to be available for the motorist to manage immediately, to achieve this we have a variety of capture methods: Having all the information online for the motorist is no longer an expectation, it is a must. A full response to your complaint will be issued within 28 days unless exceptional circumstances have been identified. As well as for parking, you can get a PCN for: If you do not pay a PCN within 28 days, youll get a charge certificate and youll have 14 days to pay the original fine plus 50% more. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. 189115976 | DPA No. If you've lost your PCN, please call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm) Upon receipt of your appeal the Parking Charge Notice will be placed on hold for the duration of the appeals procedure. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Vehicle Registration. Gemini receive, evaluate, make, and record its decisions on complaints in a nondiscriminatory manner, in accordance with the requirements of the Accredited Parking Association. You may get a PCN by post, by hand or applied to your car windscreen. Payments and Appeals. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Looking for online definition of PCN or what PCN stands for? You also have the option to opt-out of these cookies. You can pay an FPN online. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Use tab to navigate through the menu items. This is to ensure we know exactly what the nature of the complaint is, and this reduces the possibility of ambiguity or of the customers complaint not being correctly recorded over the telephone. 9075434 | VAT No. Have your Parking Charge Ticket Number and credit or debit card details ready. One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. Appeal. 6 Swains Lane, Highgate,LondonM. It will take only 2 minutes to fill in. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. PO Box 624 We also use third-party cookies that help us analyze and understand how you use this website. Email: sales@geminiparkingsolutions.comTel: 0208 418 0948. PCN is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms The Free Dictionary If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. Kettering Terms & Conditions. Most of the services can be really cost effective or even supplied to you free of charge. In lots of ways, from the people we hire to the systems we use we make everything simple and customer-friendly. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Paymypcn and PCN Parking Solutions Ltd 2023, Total Parking Solutions the appealing... Regulations, allowing car parks across the UK and are members of an trade... To the motorist on rejection and Ireland accredited trade association with & # x27 ; PCN & # ;! 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